Terms and Conditions

 

Returning vehicles to the airport.

Free delivery at Airport South Reina Sofia from 09:00 to 19:45,

The night time delivery from 19.30 to 08.50 has an additional supplement that will be added to the reservation on the final price of the web indicated at the time,

For pickups at the Airport in the north and south,in any case of delay and the client presents themself after the 19.30at the meeting point of the said airport,there will be a supplement applied of € 25 in the total of the rental/this supplement is is included on the price of the web and is indicated at the time),

Collection Service in hotel.

Furthermore we have offices in more than 35 hotels in Tenerife (See our section of Offices).

Insurance All Risk Without Excess*

Fully Comprehensive Insurance with no Excess, except for special vehicles, cabriolets, top range vehicles, young drivers, corporate rentals and long term rentals.

  • The minimum age to be able to rent is 24 and at least 2 years driving experience.
  • The insurance is with no excess but does not include glass breakage,loss of keys, punctures and accessories. You have the option to add the additional insurance, WTC, to cover Wheels, Tyres & Glass for just 3 € per day + tax (13,5%).You may select it during the booking process.

Please note for Airport bookings, Credit card on driver´s name is obligatory, to cover the deposit.

A credit card in the name of the driver is required.

Road Assistance

Service 24 hours of road assistance free of charge incase of breakdown.We have offices in all the most important areas of Tenerife,so being close whenever you should need us.

Conditions of Payment and Rental.

  • Each extra driver has a cost of 6 € for the total rental of the vehicle,
  • We don´t need the details of a credit card to reserve,except in August,Christmas,Easter and deliveries to the airport in the north,
  • we need a deposit of € 100 with a credit card,that is taken at the moment of rental and will be returned once returning the vehicle.Depending on the chosen model it could be between € 200 and € 600 for special cars,cabrios and minibuses,

This deposit is required to ensure that the vehiclle will be returned at the specified time and date on the contract.if the vehicle will be left at ou offices the deposit may be paid in cash.

Cancellation Policy

At Canarias.com we don´t charge if your plans are turned upside down.If you have reserved a vehicle and for some reason you need to cancel the reservation two days before,we don´t charge a thing. The reservation will be cancelled with no charge.

Rental with other companies

The terms and conditions of rental may vary depending on which country,which agent and which vehicle.We advise you to check the conditions depending on your particular quote for vehicle rental.

You can find the rental conditions during the rental process on our website and by clicking on Details of tariff,which you can find on the right hand side of the type of vehicle.

This also can be found on the third and last stage of the reservation process,under the link of Rental Conditions at the start of the confirmation page.

And finally they can also be found on the actual confirmation page that you must take with you to pick up your car.

If your rental is in Tenerife and you have chosen the company Canarias.com (Vallecid S.L.) the insurance is all risk without excess except for special vehicles,cabrios,high range,additional accessories,company rentals and long term rentals.This is never to include breakage of glass,loss of keys and puctures.

For more information regarding the conditions,go to Contact page.
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