Hodnocení Canarias.com

todo bien, gracias

Macchina efficiente, unico problema la restituzione perché non riuscivo a trovare il modo di accedere.

Excellent Service, New car, support availability. We rented a car for almost a week during our visit to Tenerife and we were happy with the car and the service. No hidden fees, no over charge, no sneakiness. Everything was clear and we were charged the exact amount we made a booking for and a full insurance was included in the price. We will not hesitate to book again with them.

Good service, nice to be upgraded

Hola, el alquiler de coches estuvo bien, la señora de la recepción del hotel fue muy servicial y agradable con el vehículo todo fue sin problemas, tanto alquiler como devolución. Muchas gracias Romana Olšák.

The experience we had with Canarias was very similar to every rental car experience I've had in America. THe only minor hiccup was that nobody was at their check-in desk when we arrived at 23:00, so we were worried that we missed the chance to get our car that night. However, the employees were simply in the parking lot and when we found them, they quickly and skillfully guided my through all the info I needed to know to rent a car from them. As this was the first time I had rented a car in another country, I was nervous, but their employee made me feel secure by explaining everything very well, in good English too. I would definitely use Canarias again!

Me gusta que los contratos sean claros y que la propuesta esté completamente asegurada

Efficient and good service. Good rental rates. Immaculate clean car.A very happy customer who will return and use your company again. I would have no hesitation in recommending your company as an excellent place to rent from.

Bueno.

Todo estuvo muy bien. Gracias!

Good service. No problems

Everything worked perfectly!

Very good service

Everthing was fine

Si quede satisfecho en todos los ambitos, reserva, recepción, disfrute del vehiculo y devolución del mismo. La atención fue implecable.

The webpage doesnt work right with google automatic english translations. After i had picked car and dates, it just errors. So i had to reserve it on spanish.This was of course minor issue. Everything else was perfect.i was specially happy, very pleased to the customer service of the lady on the los gigantes. Will definitely rent again and tell others about canarias.com.

Encontrar el coche por la noche en el parking puede mejorarse acercándolo a la zona de llegadas.

The man who helped us rent the car was very nice, but the woman who called me to say that I would not get my deposit back due to a scratch on the car was extremely rude, condescending and aggressive on the phone. This call could have been handled much better and the representative could have communicated the situation without berating me. I will not be using Canarias.com again.

Todo perfecto ,la entrega del vehículo,el vehículo en buenas condiciones,la devolución del vehículo y la fianza tal y como se acordó ,lo recomiendo .

Coche nuevo y muy buena atención

El coche estaba en muy buenas condiciones y el trato con el trabajador de canarias.com fue muy bien y muy atento. Pero el precio nos parecio abusivo, ***€ por 3 dias nos parecio exagerado.

All good with the service, the delivery and return of the vehicle, the price, etc. But unfortunately you ruin it by making up an unnecessary problem for the client: the car is handed without the rear tray (?¿).When the client demands it, they are treated as if that was a foolish request and given nonsensical excuses like that it is for safety reasons and to protect from thieves (??). So, I have to drive 90 minutes to my appartment and need to do grocery shopping on my way with all the luggage visible in my car. How is this possible protecting me from theft?? On the last day of my trip, I have to leave the accommodation early in the morning, and everywhere I go, my luggage is visible for potential thieves. Again, how is this protecting me? Additionally, the staff depicts Tenerife as if you could get robbed at every corner. Not a good publicity. They made me drive over to the main office from the airport (opposite direction to my accommodation) in order to get a tray. Once there they told me they did not have it and I should go back next day. Thus, I wasted around 40 minutes for nothing.If the policy of the company is to remove the trays, fine, just indicate so at your web page and the contract. This way the custome knows and can choose another company (of the many that I saw on the island that provide cars with trays). If I am renting an incomplete car, I deserve to know in advance.Everything else was good.

La atención recibida ha sido magnífica. Lo único mejorable, es con relación al vehículo, daba la impresión de estar falto de mantenimiento.

La persona que me atendió muy profesional y muy amablela atencion recibida tanto en la recogida como en el entrega fue muy buena.

Yes, I woul recomended

Coches muy buenos precios excelentes, personal muy amable!!Recomiendo al 100

Everything was OK

El servicio ha sido excelentemente.

Muy eficientes y atentos. Ningún problema.

Really nice customer service ☺️