Hodnocení Canarias.com

El resumen es excelente ,muy buen trato buena información ,ayuda en otro tipo de actividades en la isla,en particular gran atención de su colaboradora Noemi.Todo perfecto

ProsLa entrega del vehiculo en dia y horaMagnifica la atencion al clientevehiculo limpioContrasEl coche no lleva antena de radio ni libro de instrucciones del vehiculo

Good service. No problems

Everything worked perfectly!

Very good service

Everthing was fine

Si quede satisfecho en todos los ambitos, reserva, recepción, disfrute del vehiculo y devolución del mismo. La atención fue implecable.

The webpage doesnt work right with google automatic english translations. After i had picked car and dates, it just errors. So i had to reserve it on spanish.This was of course minor issue. Everything else was perfect.i was specially happy, very pleased to the customer service of the lady on the los gigantes. Will definitely rent again and tell others about canarias.com.

Encontrar el coche por la noche en el parking puede mejorarse acercándolo a la zona de llegadas.

The man who helped us rent the car was very nice, but the woman who called me to say that I would not get my deposit back due to a scratch on the car was extremely rude, condescending and aggressive on the phone. This call could have been handled much better and the representative could have communicated the situation without berating me. I will not be using Canarias.com again.

Todo perfecto ,la entrega del vehículo,el vehículo en buenas condiciones,la devolución del vehículo y la fianza tal y como se acordó ,lo recomiendo .

Coche nuevo y muy buena atención

El coche estaba en muy buenas condiciones y el trato con el trabajador de canarias.com fue muy bien y muy atento. Pero el precio nos parecio abusivo, ***€ por 3 dias nos parecio exagerado.

All good with the service, the delivery and return of the vehicle, the price, etc. But unfortunately you ruin it by making up an unnecessary problem for the client: the car is handed without the rear tray (?¿).When the client demands it, they are treated as if that was a foolish request and given nonsensical excuses like that it is for safety reasons and to protect from thieves (??). So, I have to drive 90 minutes to my appartment and need to do grocery shopping on my way with all the luggage visible in my car. How is this possible protecting me from theft?? On the last day of my trip, I have to leave the accommodation early in the morning, and everywhere I go, my luggage is visible for potential thieves. Again, how is this protecting me? Additionally, the staff depicts Tenerife as if you could get robbed at every corner. Not a good publicity. They made me drive over to the main office from the airport (opposite direction to my accommodation) in order to get a tray. Once there they told me they did not have it and I should go back next day. Thus, I wasted around 40 minutes for nothing.If the policy of the company is to remove the trays, fine, just indicate so at your web page and the contract. This way the custome knows and can choose another company (of the many that I saw on the island that provide cars with trays). If I am renting an incomplete car, I deserve to know in advance.Everything else was good.

La atención recibida ha sido magnífica. Lo único mejorable, es con relación al vehículo, daba la impresión de estar falto de mantenimiento.

La persona que me atendió muy profesional y muy amablela atencion recibida tanto en la recogida como en el entrega fue muy buena.

Yes, I woul recomended

Coches muy buenos precios excelentes, personal muy amable!!Recomiendo al 100

Everything was OK

El servicio ha sido excelentemente.

Muy eficientes y atentos. Ningún problema.

Really nice customer service ☺️

Excelente el trato del personal, vehículo limpio y en condiciones, todo fácil y bien.

Car was clean and correspond to our reservation. We had to pick up the car in an hotel and discovered finally nobody was there (no message on our phone to warn us, so a bit of stress), we lost 1h searching for the agency....

Excellent service for great car rental

Todo perfecto.... salvo q me habéis enviado la valoración en inglés Muchas gracias

Revisen el procedimiento de entrega del vehículo, es un puto desastre, las indicaciones del mismo que recibí al coger el vehículo son erróneas y no coinciden con las que al final recibí por teléfono

Fabulosa atencion y soporte, coches nuevos en perfecto estado.Increible relacion calida/precio, facil devolucion en el aeropuerto.

Todo muy bien

The interaction with canarias team was grate, fast service and willingness to help. Didn't get why with full insurance I've been had blocked a deposit and when it will be released, after 10 days I'm still awaiting for.